Refund Policy

Last updated: 27 August 2026

This Refund Policy applies to Argus purchases from B&L Softwares and Logistics via the website (Razorpay) or, where noted, Google Play. It should be read with our Terms of Service.

1. Cancellation is not a refund

Cancelling a monthly or yearly subscription stops future renewals. Amounts already paid for the current billing period are not refunded, and we do not prorate unused days after cancellation, except where mandatory Indian law requires otherwise.

2. Lifetime purchases

Lifetime Business licences are one-time and non-refundable once access has been granted, except where mandatory law requires a refund or we failed to deliver access after a confirmed successful payment. Lifetime scope is defined in the Terms (current product generation; add-ons and major overhauls excluded; maximum 25 years or earlier discontinuation of that generation).

3. Limited goodwill window (website)

For website (Razorpay) subscriptions, you may email us within 7 days of first purchase if you could not access Business features due to a verified technical fault on our side and the account was not used materially for production invoices. Approvals are case-by-case and not guaranteed.

4. Google Play

In-app purchases follow Google Play's refund rules. Request refunds through the Play Store where applicable; we cannot override Play's process.

5. Trials

Free trials have no charge and no refund.

6. How to request

Email support@argusinvoicing.com with your account email, payment reference / order ID, and reason. We aim to respond within 7 business days.